We are your best advocate
We believe that the best way to build lasting relationships with our clients is to help them build lasting relationships with their customers.
Innovation is in our DNA
Ubiquity was founded by an experienced group of contact center professionals and technologists who set out to be a disruptive force in the industry. From our custom software to our culture, we’re succeeding on all fronts.
We know what’s important to you
Service level, AHT and other contact center metrics are mere table stakes to us. Let’s talk about reducing cost per account on file and extending the customer lifecycle.
We quantify our insights
We know that decisions rooted in data are most likely to yield results. And when they do, being able to quantify those results is just as important. Let us show you a whole new view of your business.
We help you grow quickly
We know how hard it is to predict the future. That’s why we’ve developed innovative ways to scale quickly without sacrificing the customer experience.
We’re an extension of your team
You need more than just another contact center provider. When you work with us, we become an extension of your team. Complete transparency and aligned objectives come standard.