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“We needed a partner that was flexible and thought outside of the square. With Ubiquity we found one that not only could do this but had great technology, dedicated management on the ground and really happy to adapt to our needs. This addition to our operation has enabled us to lift the bar on both our customer experience and our back office needs. It would have been impossible to achieve the high levels of service we have today without Ubiquity’s assistance.”
About The Catch Group
The Catch Group is Australia’s no. 1 online shopping group. The Catch Group is the preferred clearance solution for Australia’s leading brands, working with the best in all industries, from Asus to Sennheiser to Mossimo. The Catch Group comprises of market leading online retail brands CatchOfTheDay, Scoopon, GroceryRun, Mumgo and EatNow.
Ubiquity Global Services is in a strategic partnership agreement with The Catch Group to provide customer contact center services, risk management solutions, back office administration and other support services.