Trusted by dozens of companies
to handle their most sensitive
asset – customers.

When your customers call, our subject-matter experts do the talking.

We recruit, develop and
retain the best people in the
outsourcing industry.

More than 70% of Ubiquity employees possess at least two
years of professional industry experience before joining
the company, and more than 40% are referred by an
existing employee.

GLOBAL, MULTI-LANGUAGE
CALL CENTERS
  • SALES /
    RETENTION
  • CHAT &
    EMAIL
  • SOCIAL MEDIA
    MANAGEMENT
  • INTERACTIVE VOICE
    RESPONSE
Ubiquity's data-driven approach helped us understand what matters most to our customers and take customer service to the next level.
OMER FRIEDMAN, DIRECTOR OF OPERATIONS

Employee Development

Ubiquity believes in lifelong education, and this conviction
inspires our learning and development program, which
prioritizes daily coaching sessions for all employees. More
than 80% of all Ubiquity leadership and support staff have
been developed and promoted from within.

Exceptional Transparency

We’ve built an exceptionally transparent culture that helps
support exceptionally strong employee satisfaction (E-SAT)
and retention rates, with much of the workforce possessing
2+ years tenure.