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Mitch Mann, Senior Director of Customer Service, RushCard

“We needed to find a provider who understood that excellent service is critical to our success. Our providers need to help us create customer advocates by delivering innovative solutions to enhance the customer experience. Ubiquity’s team has delivered on these needs, and is really dedicated to understanding where we want to take our business. Their collaborative approach has added a tremendous amount of value to our organization.”

About UniRush LLC
Headquartered in Cincinnati, UniRush LLC was created to offer the over 48 million Americans without access to a traditional banking relationship an array of basic financial services via the Prepaid Visa RushCard. Benefits of the program include direct deposit, the ability to withdraw funds at over 850,000 ATMs globally, the ability to use the card wherever Visa debit cards are accepted and free 24/7 customer service. For more information about UniRush and RushCard visit us www.rushcard.com.

Ubiquity was awarded a multi-year contract to provide a range of bilingual services, including multi-channel customer service and process fulfillment work. The services are delivered from Ubiquity’s facilities in San Salvador, El Salvador and Manila, Philippines.