Trusted by dozens of companies to handle their most sensitive asset – customers.

When your customers call, our subject-matter experts do the talking.

We recruit, develop and retain the best people in the outsourcing industry.

More than 80% of Ubiquity employees possess at least two years of professional industry experience before joining the company, and more than 40% are referred by an existing employee.

GLOBAL, MULTI-LANGUAGE
CALL CENTERS
  • SALES &
    RETENTION
  • CHAT &
    EMAIL
  • SOCIAL MEDIA
    MANAGEMENT
  • INTERACTIVE VOICE
    RESPONSE
“Ubiquity’s reputation for delivering value‐added services from contact centers all over the world impressed us.”
SCOTT SCOVEL, PRODUCT MANAGEMENT, SVP

Employee Development

Ubiquity believes in lifelong education, and this conviction inspires our learning and development program, which prioritizes daily coaching sessions for all employees. More than 80% of all Ubiquity leadership and support staff have been developed and promoted from within.

Exceptional Transparency

We’ve built an exceptionally transparent culture that helps support exceptionally strong employee satisfaction (E-SAT) and retention rates, with much of the workforce possessing 2+ years tenure.