Trusted by more than 40 Fintech, Payments
and Financial Services Companies

  • Payments

  • Fintech

  • Financial Services

We were in fintech before fintech was cool.

Our SMEs can help you scale your business, manage your growth and delight customers, all in compliance with financial regulatory requirements.

GLOBAL, MULTILINGUAL
CALL CENTERS

CHAT &
EMAIL

INTERACTIVE VOICE
RESPONSE

DISPUTES &
CHARGEBACKS

FRAUD
INVESTIGATION

IDENTITY
VERIFICATION

MERCHANT
DUE DILIGENCE

SALES &
RETENTION

SOCIAL MEDIA
MANAGEMENT

GLOBAL, MULTILINGUAL
CALL CENTERS

CHAT &
EMAIL

INTERACTIVE VOICE
RESPONSE

DISPUTES &
CHARGEBACKS

FRAUD
INVESTIGATION

IDENTITY
VERIFICATION

MERCHANT
DUE DILIGENCE

SALES &
RETENTION

SOCIAL MEDIA
MANAGEMENT

Reduce Costs
per Cardholder

Fight
Fraud

Improve
Compliance

Growing together for the long term

Our partnership philosophy runs through everything we do from initial setup to program evolution. We can help you adapt to changing customer demands quickly and at scale.

We can
help you:

Keep customers happy

Offer world-class service to bolster your brand

Balance costs and compliance

Achieve regulatory compliance while protecting your bottom line

Simplify dispute and chargeback management

From intake to resolution, including cardholder correspondence, filing chargebacks, compliance cases, pre-arbitraion and negative balance management

Fight fraud

Spot suspicious patterns, identify false positives, block/unblock accounts and verify transactions

Say yes to more customers

Manual review of ID documents, OFAC and other watchlist potential matches

Ubiquity’s proven capacity for delivering customer experience management
solutions ideally suits our business strategy.


WARREN TAYLOR, PRESIDENT OF CUSTOMER ENGAGEMENT,
CHIEF OF STAFF AND HEAD OF BANKING