We offer healthcare
administration solutions.

Contact Center
  • Member
  • Provider
  • Third-Party Billers
  • Portal Support
Population Health
  • RN and UM Coordinators
  • Coding
  • Clinicians
  • Social Determinants Initiatives
  • Member Plan Navigation
Health Operations
  • Claims Adjudication
  • PDM and Credentialing
  • Member Data
    Management

Our healthcare partners include:

Managed Care Payers
  • Medicare Parts C and D
  • Medicaid
  • Dual Eligible Special Needs Plans (D-SNPs)
At-Risk Providers
  • IPAs
  • Medical Groups
  • MSOs
TPA & Vertical Partners
  • Pharmaceutical Benefit Managers
  • Healthcare Technology Firms
  • Telemedicine

Customized Solutions with Measurable ROI

Ubiquity solutions are always tailored to meet the needs of each client, while adopting a straightforward cost structure for objective ROI analysis by our partners.

Experts
on call 24/7:

Healthcare SME team

Unrestricted access to our managed care SMEs ensures the latest industry best practices are integrated into each step of your custom solution delivery model.

Member experiences matter

Whether it's responding to inquiries or proactively helping members utilize their benefits, Ubiquity syncs each member interaction to corresponding quality measures.

Provider management

Ubiquity manages claim and third-party billing inquiries, quarterly attestation and PDM requirements to enable your team to focus on what it does best.

Technology for quality measures

InTouch, our proprietary web-based application, delivers real-time agent and member-level data, enabling immediate intervention to address negative quality measure events.

Reduce
Call Volumes

Boost Quality
Measures

Optimize Costs
and Efficiency

Growing together for the long term

Our partnership philosophy runs through everything we do from initial setup to program evolution. We can help you adapt to the changing needs of your members quickly and at scale.

Ubiquity is a trusted partner who is always ready to support us, whether it’s
during seasonal or unexpected spikes in volume or planned implementation
changes. We value their adaptability and ability to meticulously execute.


LORA ROSS LAWSON, ASSISTANT VICE PRESIDENT OF CALL CENTERS