who we are

OUTSOURCING FROM A
DIFFERENT PERSPECTIVE.

New York City
What we do

We’re transforming the outsourcing industry.

Our Clients

Read what our customers have to say:

  • Screen Shot 2014-04-01 at 8.55.12 AM

    Ubiquity has proven to be a trusted partner, going beyond the role of a typical service provider by being innovative and transparent. They truly understand our business and routinely add value through their collaborative approach. With Ubiquity, I don't need to worry when I need to add new responsibilities and look forward to continued expansion of service with them in the future.

    Kristen DeFeo, First Vice President, Customer Care, The BancorpRead More
  • meta

    Ubiquity's unique heritage in emerging payments and its reputation for delivering value added services from contact centers all over the world impressed us. The partnership with Ubiquity supports Meta Payment System’s growth strategy while assuring for the integrity of the customer experience.

    Scott Scovel, Product Management, SVPRead More
  • cotd

    We needed a partner that was flexible and thought outside the square. Ubiquity was able to do this and more, with great technology and dedicated management on the ground that happily adapted to our needs. This enabled us to lift the bar on our customer service, which would have been impossible to achieve without Ubiquity's assistance.

    Adam Rudy, Head of Customer Experience, Catch of the DayRead More
  • testimonials

    Ubiquity has developed into a meaningful extension of our business, which has made us stronger and helped to ensure our successful expansion. With Ubiquity, we are able to deliver world class customer service to our valued customers while achieving efficiencies that allow us to focus on further growth. 

    Bob Harada, Vice President, Univision DirectRead More
  • rushcard logo

    The Ubiquity team are really dedicated to understanding where we want to take our business. Their collaborative approach has added a tremendous amount of value to our organization. They're actively helping us create customer advocates by delivering innovative solutions to enhance the customer experience.

    Mitch Mann, Senior Director of Customer Service, RushCardRead More